Privacy Policy
Privacy Policy
Effective Date: September 21, 2026
Nexiuum LLC (“Nexiuum,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://nexiuum.com (the “Website”), submit information through our Website, or communicate with us.
By using our Website or providing information to Nexiuum, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you interact with our Website or communicate with us, including:
– Name
– Email address
– Telephone or mobile phone number
– Information contained in inquiries or forms submitted through our Website
– Information you provide when communicating with Nexiuum
– Other information you voluntarily choose to provide
Nexiuum’s Website is primarily designed to allow visitors to learn about our sourcing, manufacturing, and fulfillment services and to submit inquiries or requests for information.
Information Collected Automatically
When you visit our Website, certain information may be collected automatically through standard website technologies, including information such as your IP address, browser type, operating system, device information, pages visited, referring website, and other technical or usage information.
The information collected automatically may depend on the configuration of our Website, hosting provider, WordPress plugins, security tools, and other technologies we use.
We use Google reCAPTCHA on our Website to help protect forms and other Website functions from spam, abuse, and automated submissions. The use of reCAPTCHA is subject to Google’s applicable privacy policies and terms.
2. How We Use Information
Nexiuum may use personal information for legitimate business purposes, including to:
– Respond to inquiries and requests submitted through our Website;
– Provide and support our sourcing, manufacturing, and fulfillment services;
– Communicate with customers and prospective customers;
– Provide customer service;
– Provide account-related information and other service-related communications;
– Send SMS/MMS communications when you have provided appropriate consent;
– Maintain, operate, and improve our Website and services;
– Protect the security and integrity of our Website and business;
– Prevent spam, abuse, fraud, or unauthorized activity; and
– Comply with applicable laws, regulations, and legal obligations.
Nexiuum does not currently use SMS/MMS communications for promotional or marketing messages.
3. SMS/MMS Communications
Nexiuum may use SMS and MMS text messaging to communicate with customers and individuals who submit inquiries through our Website.
Text messages may relate to:
– Your inquiry;
– Customer service;
– Account information; and
– Related communications.
Nexiuum does not currently send promotional or marketing text messages.
SMS/MMS Consent
When you choose to provide your mobile telephone number and affirmatively opt in to receive SMS/MMS messages through a Nexiuum Website form, you consent to receive SMS/MMS text messages from Nexiuum regarding your inquiry, customer service, account information, and related communications.
Our SMS/MMS consent disclosure states:
“I agree to receive SMS/MMS text messages from Nexiuum regarding my inquiry, customer service, account information, and related communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for more information. Please review our Privacy Policy to learn how your information is collected and used.”
Message frequency varies. Message and data rates may apply.
Your consent to receive SMS/MMS messages is not a condition of purchasing goods or services from Nexiuum.
Opting Out of SMS/MMS
You may opt out of Nexiuum SMS/MMS communications at any time by replying STOP to a message from us.
After you send STOP, you will receive a confirmation message and will no longer receive SMS/MMS messages from Nexiuum, except as permitted by applicable law or as necessary to process or confirm your opt-out request.
For additional assistance, reply HELP to a Nexiuum text message.
You may also contact us at sales@nexiuum.com with questions regarding our SMS/MMS communications.
SMS/MMS Service Provider
Nexiuum uses Dialpad to facilitate SMS/MMS communications. When you participate in Nexiuum’s SMS/MMS communications, your telephone number and related messaging information may be processed by Dialpad in connection with providing these communications.
Dialpad’s handling of information is subject to its own privacy practices and policies.
Mobile Information and SMS/MMS Data
Nexiuum does not sell or rent your mobile telephone number or SMS/MMS opt-in information to third parties for their own marketing purposes.
We may share information with service providers that assist us in operating our business and providing communications to you, including our SMS/MMS service provider.
4. How We Share Information
Nexiuum may disclose personal information when reasonably necessary to operate our business, provide our services, communicate with you, and comply with applicable law.
We may share information with:
– Service providers and contractors who assist us in operating our business;
– Website, hosting, technology, and security providers;
– Communications and customer-support providers;
– SMS/MMS service providers, including Dialpad;
– Providers that help protect our Website against spam, abuse, and automated activity, including Google reCAPTCHA;
– Professional advisors, where appropriate;
– Government authorities or other parties when required by law, legal process, or governmental request; and
– Other parties when reasonably necessary to protect the rights, property, safety, or security of Nexiuum, our customers, or others.
Nexiuum does not sell personal information.
5. Cookies and Similar Technologies
Our Website uses WordPress and may use WordPress plugins and other technologies that use cookies or similar technologies.
Cookies and similar technologies may be used to:
– Operate and maintain the Website;
– Provide Website functionality;
– Maintain security;
– Prevent spam and abuse;
– Remember certain Website preferences; and
– Understand Website usage and performance, where applicable.
The specific cookies and technologies used on our Website may change as our Website, plugins, and service providers change.
You may be able to control or restrict cookies through your web browser settings. Disabling certain cookies may affect the functionality or performance of portions of the Website.
6. Google reCAPTCHA
We use Google reCAPTCHA on portions of our Website to help prevent spam, abuse, and automated submissions.
reCAPTCHA may collect information about your device, browser, IP address, and interactions with the Website for security and verification purposes. Google’s collection and use of information through reCAPTCHA is governed by Google’s applicable Privacy Policy and Terms of Service.
For more information, please review Google’s privacy documentation at:
https://policies.google.com/privacy
and Google’s reCAPTCHA Terms of Service at:
https://policies.google.com/terms
7. Third-Party Services and Links
Our Website may contain links to third-party websites, services, or platforms.
Nexiuum is not responsible for the privacy practices, content, security, or policies of third-party websites or services. We encourage you to review the privacy policies of third parties before providing them with personal information.
Third-party services used in connection with our Website or communications may have their own privacy policies governing their collection and use of information.
8. Data Retention
Nexiuum retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
The length of time we retain particular information may vary depending on the nature of the information and the reason it was collected.
9. Data Security
Nexiuum takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, Nexiuum cannot guarantee the absolute security of information transmitted to or stored by us.
10. Your Privacy Rights
Depending on where you reside and applicable law, you may have certain rights concerning your personal information. These rights may include the right to:
– Request access to certain personal information we maintain about you;
– Request correction of inaccurate personal information;
– Request deletion of certain personal information;
– Opt out of certain communications; and
– Exercise other rights provided by applicable privacy laws.
To submit a privacy-related request, please contact us at sales@nexiuum.com.
We may need to verify your identity before processing certain requests. The rights available to you and the manner in which we respond may depend on applicable law.
11. United States Privacy
Nexiuum operates in the United States and this Privacy Policy describes our privacy practices for users in the United States.
Certain U.S. states have enacted privacy laws that provide residents with additional rights concerning their personal information. Whether a particular law applies to Nexiuum may depend on factors such as the nature and size of our business and the number and type of consumers whose information we process.
If you believe you have privacy rights under applicable state law and would like to submit a request, please contact us at sales@nexiuum.com.
12. Children’s Privacy
Our Website and services are not directed to children under the age of 13, and Nexiuum does not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to Nexiuum, please contact us so that we can take appropriate steps to address the information.
13. Changes to This Privacy Policy
Nexiuum may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.
When we make changes, we will update the Effective Date at the top of this Privacy Policy. We encourage you to periodically review this Privacy Policy for any updates.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or our SMS/MMS communications, please contact us:
Nexiuum LLC
870 S 860 E, Suite 100
American Fork, UT 84003
United States
Email: sales@nexiuum.com
Website: https://nexiuum.com